Privacy Policy

Last updated: 4.16.26

The Grand Exchange (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

Name

Email address

Phone number

Organization or campaign affiliation

Profile information (for creators or clients)

Any information submitted through forms or account registration

Usage & Technical Data

IP address

Browser type and device information

Pages visited and interactions on the platform

Referral sources

Communications Data

Messages sent through the platform (if applicable)

Support inquiries or feedback

2. How We Use Your Information

We use your information to:

Provide and operate the platform

Create and manage user accounts

Connect creators with campaigns and organizations

Communicate with you about updates, opportunities, or support

Improve platform functionality and user experience

Ensure compliance with applicable laws

3. How Information Is Shared

We do not sell your personal information.

We may share information:

Between users as necessary to facilitate collaborations (e.g., creator profiles, campaign details)

With service providers who help operate the platform (e.g., hosting, analytics)

If required by law or to protect rights, safety, or the integrity of the platform

4. Cookies & Tracking

We may use cookies or similar technologies to:

Understand how users interact with the platform

Improve performance and usability

You can control cookies through your browser settings.

5. Data Security

We take reasonable measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes

7. Your Rights

Depending on your location, you may have the right to:

Access or update your information

Request deletion of your data

Opt out of certain communications

To make a request, contact us at: info@thegrandexchange.co

8. Third-Party Links

The platform may contain links to third-party sites. We are not responsible for their privacy practices.

9. Children’s Privacy

The Grand Exchange is not intended for individuals under 18. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

info@thegrandexchange.co